Dha88 Terms and Conditions — Complete Platform Usage Policy

1 Definitions & Introduction

These Terms and Conditions ("Terms") form a legal agreement between the dha88 platform ("Platform", "we", "us") and the user ("Member", "you"). dha88 is an online gaming and Sports Betting platform serving users in Bangladesh and other countries.

Key terms used in this document are defined below:

• "Platform" Refers to the dha88.net website and its associated mobile application.
• "Member" Refers to any individual who holds a registered account with dha88.
• "Balance" Refers to the total funds available in a member's account.
• "Bonus" Refers to any promotional funds or benefits provided by dha88.
• "Wager" Refers to the amount wagered in a game or bet.

Dha88 operates under an international gaming license. Our platform runs in a fully transparent and fair environment, with all games independently audited by third parties.

2 Eligibility & Registration

To register on dha88, the following conditions must be met:

• You must be 18 years of age or older.
• You must not reside in a country or region where online gaming is prohibited by law.
• All information provided at registration must be truthful, accurate, and kept up to date.
• Each individual may open one account only.
• You are playing on your own behalf, not on behalf of any third party.

At registration, you must provide a valid email address, mobile number, and national ID details. dha88 may request KYC (Know Your Customer) verification at any time. Withdrawals may be suspended until KYC verification is complete.

Registering with false information will result in immediate account closure and all balances may be forfeited.

3 Account Management

Each member is solely responsible for the security of their account. Login credentials must not be shared with anyone. You are responsible for all activity that takes place on your account.

• Change your password regularly and use a strong password.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Always log out after using a public computer or public Wi-Fi.
• Only one account may be registered per mobile number.

Dha88 reserves the right to temporarily suspend any account where suspicious activity is detected. The account will be reactivated after the matter has been investigated.

Members may close their account at any time. Any remaining balance must be withdrawn before the account is closed.

4 Deposit Policy

Your account must be fully verified before you can make a deposit on dha88. We accept Mobile Banking, Nagad, Rocket, and other approved payment methods.

• The minimum deposit amount is BDT 500.
• The maximum daily deposit limit depends on your account tier.
• Deposits are usually credited instantly; if there is a delay, please contact support.
• Deposits made using third-party payment methods are not permitted.
• Deposited funds are non-refundable but can be withdrawn through the withdrawal process.

5 Withdrawal Policy

Your KYC verification must be complete before you can withdraw winnings. The payment method used for withdrawal must be registered in your name.

• The minimum withdrawal amount is BDT 500.
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Additional verification may be required for large withdrawal amounts.
• Wagering requirements must be fulfilled before any winnings derived from a bonus can be withdrawn.
• A maximum of 5 withdrawal requests may be made per week.

Dha88 reserves the right to temporarily hold any suspicious withdrawal request pending investigation. Once the investigation is complete, approved withdrawals will be processed.

6 Bonus & Promotion Terms and Conditions

Dha88 regularly offers a variety of bonuses and promotions. Each bonus has its own terms and wagering requirements, which must be read before claiming.

• The welcome bonus is available to new members on their first deposit only.
• Bonuses cannot be withdrawn unless the wagering requirements for that bonus have been met.
• Multiple bonuses cannot be used at the same time.
• If bonus abuse is suspected, the bonus may be cancelled and the account may be suspended.
• Once a bonus offer expires, it can no longer be used.
• Dha88 reserves the right to modify or cancel any bonus offer without prior notice.

7 Gaming Rules

Dha88 offers a wide range of games including Live Casino, Sports Betting, fish games, slots, and more. Each game category has its own rules.

• All game outcomes are determined by a Random Number Generator (RNG) that is audited by a third party.
• If a connection is lost mid-game, the system will automatically determine the outcome.
• If a technical error occurs during a game, please report it to support.
• Bets placed on Sports Betting cannot be cancelled; however, if a match is cancelled, the stake will be refunded.
• The live dealer's decision is final.

Dha88 provides gaming services in partnership with game providers. Should a technical error result in an incorrect payout, dha88 reserves the right to correct it.

8 Prohibited Activities

Engaging in any of the following activities will result in immediate account closure and all balances may be forfeited:

• Opening multiple accounts or using another person's account.
• Creating multiple accounts using your own or someone else's mobile number to obtain bonuses.
• Using bots, scripts, or automated software in games.
• Using the platform for money laundering or illegal fund transfers.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other members to manipulate games.
• Behaving rudely or harassing dha88 staff.

9 Responsible Gaming

Dha88 believes gaming should be a form of entertainment, not a source of income. We encourage all members to play responsibly.

• You can set daily, weekly, or monthly deposit limits on your account.
• You may temporarily suspend your own account at any time (Self-Exclusion).
• If you notice signs of gaming addiction, our support team is here to help.
• If you are experiencing financial difficulties, stop gaming and seek professional help.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10 Privacy Policy

Dha88 is committed to protecting your personal information. Data provided at registration is used solely for the following purposes:

• To complete account verification and the KYC process.
• To process transactions and keep them secure.
• To comply with applicable laws and regulatory requirements.
• To keep your account secure.
• To provide customer service and support.

Your personal information is never sold to third parties. However, we may be required to share data with regulatory authorities under legal obligation. For more details, please see our Privacy Policy Visit the page.

11 Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We always aim to reach a friendly resolution.

• An initial response will be provided within 72 hours of submitting a complaint.
• Complex disputes may take up to 7 business days to investigate.
• In the event of a dispute over game results, server logs will serve as the final evidence.
• If you are not satisfied with a dha88 decision, you may apply for independent mediation.

Any legal disputes arising from these Terms shall be subject to the jurisdiction of the courts where the platform is registered.

12 Terms Amendment Policy

Dha88 reserves the right to update these Terms and Conditions, in part or in full, at any time. Members will be notified of significant changes in advance via email or through the platform.

• Continued use of the platform after changes take effect will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the most recent update will always be displayed at the top of this page.

In the event of any discrepancy between the Bengali and English versions of these Terms, the English version shall prevail.