Responsible Gaming

At dha88 Responsible Gaming
Our Commitment to Safe & Healthy Gaming

Dha88 believes gaming should be a source of fun — not stress or hardship. Our responsible gaming policy puts every member's wellbeing and mental health first.

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Prohibited for Minors

Dha88 strictly prohibits gaming by anyone under the age of 18. Age verification is an integral part of our registration process.

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Our Commitment

In Responsible Gaming dha88's Key Steps

We are committed to responsible gaming not just in words, but in practice.

Setting a Spending Limit

You can set your own weekly or monthly betting limits. Once set, exceeding the limit is completely blocked — no exceptions.

Self-Exclusion Feature

You can temporarily suspend your account for any period ranging from 24 hours up to 6 months.

Permanent Exclusion

You can permanently close your account at any time. To reverse this decision, a minimum waiting period of 6 months applies.

Session Time Control

Set a maximum duration for each gaming session. You'll receive an automatic alert when your time is up.

Betting History Review

You can view your full betting and transaction history at any time and analyse your spending patterns.

Professional Support

If you're struggling with gaming, our specialist support team will help you access professional assistance in complete confidence.


Important Notice: If gaming is causing you anxiety, stress, or financial difficulties instead of enjoyment — get help now. dha88 is always here for you.

What Is Responsible Gaming

Responsible gaming means treating gaming as a form of entertainment — without letting it affect other areas of your life. At dha88, responsible gaming isn't just a policy; it's a core part of who we are.

To ensure responsible gaming, every member should keep a few key principles in mind. Gaming is never a source of income — it's for entertainment. Never wager more than you can afford to lose. Make decisions with a clear head, not out of emotion or frustration.

Dha88 believes that an informed and in-control player enjoys gaming the most. That's why we encourage every member to stay aware of their gaming habits and seek help whenever needed.

  • Think of gaming as entertainment, not a source of income
  • Set a budget in advance and stick to it
  • Set Time Limits and Take Breaks
  • Have an open conversation with family and friends about your gaming habits
  • Do not increase your bets to chase losses

Warning Signs of Problem Gambling

Problem gambling often develops gradually. If you notice any of the signs below, it's time to seek help. As part of responsible gaming at dha88, we raise awareness of these warning signs.

Are you noticing these signs in yourself?

Placing more bets in an attempt to recover lost money
Unable to stop gaming even when you want to
Gaming is cutting into time for family or work
Lying to family about how much you spend on gaming
Using gaming as an escape from stress or frustration
Taking on debt or selling assets to fund gaming
Feeling restless or irritable when not gaming
If any of the above signs apply to you, please reach out to our support team. Asking for help is a sign of courage.

Check Yourself

As part of responsible gaming at dha88, we encourage every member to regularly reflect on their gaming habits. Ask yourself the following questions.

  • Am I staying within my set budget?
    Decide in advance how much in BDT you'll spend on gaming each week or month.
  • Am I keeping within my set time limits?
    Set a dedicated time for gaming and try not to go beyond it.
  • Is gaming affecting my family life or work?
    If the answer is yes, it's time to stop now.
  • Am I able to accept losses?
    Accepting losses is one of the core principles of responsible gaming.
  • Am I finding enjoyment in things outside of gaming?
    Make time for other hobbies and social activities.

dha88 Player Protection Tools

Dha88 provides every member with a range of practical tools to help them stay in control of their gaming. These tools are completely free and available to use at any time.

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Any reduction in your limit takes effect immediately.

Loss Limit

Set a maximum amount in BDT you're willing to lose within a given period. Once that limit is reached, gaming will stop automatically.

Session Limit

Set a maximum duration for each gaming session. A warning message will appear before you're logged out when time runs out.

Reality Check

You'll receive automatic notifications at set intervals showing how long you've been playing and how much you've won or lost.

Limit Settings Details

As part of responsible gaming at dha88, you can set the following limits yourself. Lowering a limit takes effect immediately, while increasing a limit is subject to a mandatory waiting period.

Limit Types Duration Time to Take Effect Awaiting Change
Deposit Limit Daily / Weekly / Monthly Immediate (when lowering) 7 days (to increase)
Loss Limit Daily / Weekly / Monthly Immediate (when lowering) 7 days (to increase)
Betting Limits Per Bet / Session Immediate (when lowering) 24 hours (to increase)
Session Time Limit Per Session Immediate 24 hours (to increase)
Self-Exclusion 24 hours – 6 months Immediate Review Upon Expiry
Permanent Exclusion Indefinitely Immediate Reapply After a Minimum of 6 Months
Requests to increase limits do not take effect immediately — this is intentional, to prevent impulsive decisions.

Self-Exclusion & Permanent Closure

Sometimes taking a break is the smartest move you can make. dha88 offers two types of gaming breaks — temporary self-exclusion and permanent closure. Both can be requested directly from your account settings.

Temporary Self-Exclusion
  • From 24 hours up to 6 months
  • Login Is Not Available During a Break
  • No promotional emails will be sent
  • Does Not Reactivate Automatically After Expiry
Permanent Exclusion
  • Account permanently deactivated
  • All Marketing Communications Stopped
  • Review Possible After a Minimum of 6 Months
  • Identity Verification Required for Review

Your account balance remains fully secure during a self-exclusion period. Once the period ends, you can reactivate your account through a verification process via our support team.

A self-exclusion request takes effect immediately and ends any active gaming session. Any attempt to open a new account during the exclusion period will also be blocked.

Child & Minor Protection

Dha88 strictly prohibits gaming by anyone under the age of 18. Protecting minors is one of the most important pillars of our responsible gaming policy.

  • Age Verification: Age verification via national ID or passport is required at registration.
  • Family Protection: If you have children at home, use password protection on your computer or phone.
  • Parental Controls: Popular parental control software can be used to block children's access to gaming sites.
  • Suspicious Account: Any account suspected of belonging to a minor will be suspended without delay.
  • Report: If you suspect a minor is using our platform, please notify our support team immediately.
If a family member has been using your account and they are a minor, please notify our support team immediately. We will handle the matter with full confidentiality.

Where to Get Help

You don't have to face a gaming problem alone. dha88's support team and external professional organisations are always ready to help. Seeking help is not a sign of weakness — it takes real courage.

Dha88 Support

Our expert support team is available 24/7 in Bengali. Reach us via live chat or email.

Professional Advice

We can point you in the right direction to find specialist doctors and counsellors for gaming addiction.

Support Group

Joining a peer support group of people who have overcome problem gambling is often one of the most effective steps you can take.

Family & Friends

Opening up to a trusted family member or friend is often the first step toward a solution.

Contact us: [email protected] — we'll respond within 72 hours. For urgent matters, our live chat is available for immediate assistance.

5 Steps to Start Gaming Responsibly

Follow these five simple steps to start playing safely and responsibly at dha88.

1
Set a Monthly Budget

Decide in advance how much in BDT you want to spend on gaming each month, then set a deposit limit in your account settings.

2
Set Session Time

Decide how much time you'll spend gaming each day. Keeping a session timer active makes it easier to avoid spending too long at a time.

3
Take Regular Breaks

Take a break of at least 10–15 minutes every hour. Get up, walk around, drink some water — make decisions with a fresh mind.

4
Review Your Betting History

Review your betting history at least once a month. Analyzing your spending patterns makes it easier to make the changes you need.

5
Seek Help When You Need It

If you feel you can't stay in control, don't wait — contact our support team or activate a self-exclusion right away.

General Inquiries

Yes, all funds in your account are fully protected during a temporary self-exclusion or permanent exclusion. Once the period ends or your account is reactivated, you can withdraw your full balance.

Yes, any decision to lower a limit takes effect immediately. However, increasing a limit is subject to a minimum 7-day waiting period for safety reasons. This is intentional, to prevent decisions made in the heat of the moment.

Start with empathy, not judgment. Let them know that professional help is available and there's nothing to be ashamed of. If you'd like, you can email our support team for guidance — we'll point you in the right direction.

You may apply after a minimum of 6 months following permanent exclusion. However, approval is not automatic. Our Responsible Gaming team reviews each case individually, and re-verification of identity is mandatory.

The World Health Organization (WHO) recognizes gaming disorder as a legitimate mental health condition. It's not a moral failing — it's a treatable condition. With the right support and treatment, many people have successfully overcome it.

Safe Gaming

Play Responsibly,
Win with Enjoyment

Ensuring every member's safety and enjoyment is our top priority at dha88. Register safely today and experience responsible gaming firsthand.

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App Download

On the dha88 App Limits & Protection More easily

Manage your deposit limits, session timers, and self-exclusion settings from our app at any time — all in one place.


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